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Privacy and consent to the use of data by WALL London



Security is a major concern of customers who want to purchase online. We do respect your privacy that is why we process your data only by fulfilling all legal requirements. See section II for more information on what we collect and why when you visit or order from our website

I. Data acquisition and data use


1. How we use your personal data
a) Placing an order: When you shop with us, there are different ways we gather information about you: when you register with us, we ask for information such as your name, email address, delivery address and contact details. We keep a record of this information. All this is necessary for us to recognise you as a registered customer. To fulfill the orders you place with us, we pass the relevant data on to internal logistic teams and external banks. We keep a record of your purchases with us, this means we can deal a lot quicker with any problems you may experience with your order. A telephone number helps us to contact you if we have further questions. An email address is used to send the confirmation of the order. We keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you've had with our products or services.
b) My Account: We do not store your banking data and all payment processes are encrypted to ensure your transactions with us are private and protected as they travel over the Internet. We install password-protected direct access for every customer registering on the website (my account). The customer assumes responsibility not to pass this data to others. We cannot take liability for the misuse of passwords.
c) Promotion: We use your data for promotional purposes, this means: for information about articles from our collection.
d) Other data collection and use: visits to our website and newsletters. When visiting our website, even via a link in a newsletter, certain data will be collected and saved. For security reasons the domain name and IP-address of the data processor will be recorded. This data will be deleted no later than after 7 days. Sometimes data entry, access data, http – answer code and the website, that is transferring to our website, and the amount of transferred bytes, can also be saved. The analysis of this use will only be carried out anonymously (i.e. Information XY was used by 45% of the readers of the newsletter). This enables us to combine the opinion of our customers with our offers. Furthermore we save cookies on your computer.

2. Saving data by using cookies
Cookies are small text files that websites can send to your computer. A cookie can be thought of as an Internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site. Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user’s preferences or registration details for a future visit. The WALL website uses cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to login repeatedly.
Additionally, this website uses Google Analytics. This is a service provided by Google Inc. Google Analytics uses cookies that are saved on your computer. These offer an analysis of your use of our Internet offers. The information given by the cookies about the user of the website (including IP-addresses), will be sent to a Google server in the USA and saved.
Google uses the US-SAFE-HARBOUR data protection regulations and is registered with the SAFE- HABROUR-PROGRAM. Google only uses this information to analyse your use of the website, to create a study on website intensity and to offer additional information about services connected to website and Internet use.
For further details on WALL London’s use of cookies and how to opt out of their use, please click here


3. Secure Data Transfer
When you order or login, your personal data is encrypted to ensure your transactions with us are private and protected. We use the SSL Code (Secure Socket Layer). Although no one can guarantee absolute security, we save our website and other systems through technical and organisational provisions against loss, access, change or circulation of your data by unauthorized persons.




II. Specific use of your data with your acceptance


1. Newsletter
If you have subscribed to our newsletter, you will receive information about special offers. All data given to us regarding the analysis of newsletters will only be used in order to optimise our services.
You will find an unsubscribe link on the bottom of each newsletter.

2. Prize Draw
In case of any prize draws we only use data in order to contact the winners. Once the winner has been contacted, the data is deleted.

3. Where we may share some of your data:
To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
We do occasionally make names, addresses and email addresses available to companies whose products we think may interest you.
If you do not wish to receive such offers or if you have received third party mailings but have now changed your mind, please email us at: enquiries@wall-london.com with your name and address. If you have any further question regarding your personal data or our privacy policy.
You can also contact us at:
WALL London
Studios 1.04
140 Wales Farm Road
London W3 6UG
United Kingdom

If you would like to contact us directly then please email us at enquiries@wall-london.com for any comments, questions or support issues.